01
Import enquiry
A website form, ASA OTA/SOAP or manual entry supplies guest and stay details.
StaySend / Hotel operations
From enquiry to an offer ready for confirmation.
Every step remains traceable: import details, review the offer, send it and follow up.
Workflow
The offer workflow, step by step.
The workflow remains clear, reviewable and suited to your hotel’s processes.
02
Review offer
Rooms, prices, extras, language and hotel content are checked before sending.
03
Send personally
The guest receives a clear offer in the hotel’s design with a direct way to confirm.
04
Follow up automatically
Open offers are followed up, paused or handled manually according to your rules.
05
Track the outcome
Your team sees sending, responses and confirmations in one place.
How would this workflow look with your enquiries?
In the demo, we walk through one realistic workflow together.
Use cases
For different offer workflows.
StaySend suits businesses that need to clearly present packages, multiple room options, meal plans or personal advice.
Family hotel
Answer family enquiries clearly, including rooms, children, meal plans and additional services.
Boutique hotel
Present individual offers professionally without rewriting every email.
Holiday homes & apartments
Turn multiple units, dates and options into clear offers.
Spa hotel
Use packages, extras, pre-stay information and follow-ups throughout the guest journey.
Seasonal offers
Prepare targeted campaigns for low season, holidays or availability gaps.
Returning guest reactivation
Reach existing guests with relevant offers rather than only waiting for new enquiries.